The ReadersFirst Working Group joined many other libraries in expressing our dismay over Tor/Macmillan's decision to widow library eBooks sales.
We have received a response: "Thank you for taking the time to write to us about Tor's change in their eLending policy. We appreciate your candid and thoughtful response as we engage in this test pilot, and we will share your feedback with the publisher."
In other words, a very polite "Whatever" and confirmation that Tor is going to proceed with its "test pilot," despite lacking all evidence that library eBook sales have any affect on their market and in the face of a mountain of data suggesting that market forces, including agency pricing, are the true issue.
We continue to encourage libraries and library users to express their concerns to Tor/Macmillan, without much hope that anyone will be engaged in return. The lack of respect for libraries and their readers in this reply is palpable. But then in light of how this policy was rolled out, Tor's failure to engage and its utter indifference to the library market were to be expected.