As readers increasingly turn to eBooks, libraries have a responsibility to provide them with the same open, easy and free access to content they have with physical books. Libraries face major challenges in meeting this responsibility, in no small part because many products from eContent distributors, the middlemen from whom libraries buy eBooks, initially created a cumbersome user experience.  Some progress has been made, with distributors and library systems vendors working together at the behest of librarians on APIs that simplify obtaining eBooks and with streamlined access processes. More progress, however, could be made.